Facilitator at Wells Fargo | The Muse (2024)

• Deliver standard training material of courses with one or more components (e.g., new-hire, refresher, process, product or systems, and customer experience skills) to an audience through directive teaching methods to help individual contributors and managers develop crucial job skills
• Provide one on one or group coaching to assist in learning of new skills
• Support peers and assist with initiatives and implementation
• Provide direction and support with various level business leaders on functional learning strategy
• Use knowledge of general learning and development programs to understand the interconnectivity and business impact of various solutions
• Recommend modifications to instructional designers to keep course content current and to enhance programs, resources and tools
• Receive direction from supervisor and escalate non-routine questions
• Interact with immediate team and functional area on a wide range of information, as well as internal and external customers

Required Qualifications:

• 2+ years of Learning and Development Facilitation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 1+ year of experience facilitating classroom training (virtual and/or in-person) in a corporate, institutional, or military setting
• Experience successfully utilizing technology to deliver or facilitate training in a classroom environment
• Knowledge and understanding of adult learning principles
• Ability to lead, train, and provide feedback to staff and corresponding managers
• Supervisory or management experience
• Strong classroom presence and facilitation skills with a dynamic presentation style
• Experience with virtual training technologies such as Centra, Adobe Connect, and WebEx
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Willingness to work on-site at stated location on the job opening
• Ability to travel up to 40% of the time
• Flexibility to work different shifts
• This position is not eligible for Visa sponsorship

Posting Location:

• 5201 W Amelia Earhart Dr SALT LAKE CITY, UT 84116

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Posting End Date:
17 Jun 2024
*Job posting may come down early due to volume of applicants.

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